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Micromanagement: Its Impact & How to Reform for Success

Micromanagement: Its Impact & How to Reform for Success

First rule of management: everything is your fault.It’s a specific type of leadership, involving keeping track of your team members’ work, monitoring their progress, and taking responsibility for their successes and weaknesses.  When done well, management can be an...

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5 reasons process fails

5 reasons process fails

This article is part of our Process 101 guide.Process within your organisation exists within three forms:There’s the way it should be doneThen the way people want to do itAnd ultimately, the way it actually gets doneSo why aren’t these three things the same? 1) People...

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A Quick Guide to Business Process Services

A Quick Guide to Business Process Services

"Jack of all trades, master of none"It’s impossible for you to be an expert in every discipline related to your job. The same holds true for most businesses. There may be many areas where your business is high in competency, but, especially for smaller organizations,...

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