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Resources to systemize your business, empower your teams and improve operational efficiency

What is ISO Certification and do I need it?

What is ISO Certification and do I need it?

You may have heard about ISO standards or seen companies displaying their certification on documentation, products, or vehicles. But what is this family of standards? What do they mean? Are they required?

In this article we will give you an insight as to what they are all about, and give you the information you need to decide for yourself. From there, we’ll give you a brief insight into what the certification process involves.

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The best Customer Onboarding Template for Success

The best Customer Onboarding Template for Success

While an existing and loyal customer base is an essential factor for the health of your business, attracting new customers is essential for growth and expansion. It’s not just a case of a customer deciding they like your brand and products, though. You also have to...

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5 Process Improvement Strategies for Growth

5 Process Improvement Strategies for Growth

54% of senior managers in SMEs are wasting a day every week just managing process, with a further 34% wasting two days each week.There are very few businesses that wouldn’t benefit from implementing process improvement strategies in the modern business world. But...

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IFAs: The hidden processes that glue your business together

IFAs: The hidden processes that glue your business together

You may not realise it, but right now there are activities happening in your business that aren’t being properly managed and you don’t have visibility of. Our recent shift to homeworking has exacerbated this, but didn’t cause it. These activities aren’t the minor...

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How to glue a remote business together

How to glue a remote business together

Covid-19 has made us all recognise changes to working styles. Whether we're working from home, juggling work with childcare and homeschooling or have been furloughed, the situation has brought new challenges. Although lockdown is currently easing it looks like working...

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Why trust is key online (and how to earn it)

Why trust is key online (and how to earn it)

Say you’re out shopping. You go into a local store but things don’t quite feel right. It’s broken down with smashed windows and poorly kept displays, nobody else is in there and the staff don’t seem very interested in helping. You wouldn’t just be annoyed, you likely...

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Covid-19 useful resources for businesses

Covid-19 useful resources for businesses

It's an interesting time for businesses and the wider economy. At the time of writing, the UK is over 4 weeks into lockdown, with many businesses shut, working in vastly altered circumstances or having had to furlough their staff. Data suggests that 69% of UK...

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6 tips to reclaim precious time in your business

6 tips to reclaim precious time in your business

When you’re running a growing business, your time is at a premium. Your attention is being pulled in multiple directions at once, there don’t seem to be enough hours in the day, and no matter how productive you are, your to-do list just keeps getting longer. On top of...

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Do you own a business, or do you own a job?

Do you own a business, or do you own a job?

The answer to this question can be a hard pill to swallow. Since day one, your business has been built around your hard work: the hours you put in, the customers you secured, the services you provide.  But here comes the uncomfortable truth. If, in your role as CEO,...

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6 Resources To Learn About Running A Business

6 Resources To Learn About Running A Business

If you’re looking for advice on running your business, you are sure to have found a wealth of resources available online. So much, in fact, that it can be overwhelming. With so many different sources offering up different – and sometimes even contradictory – advice,...

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25 processes every Business needs

25 processes every Business needs

This article is part of our Process 101 guide. What makes your business special is the way you do things. This could be the things you do that allow you to be efficient, that make you quirky or just the things you do that are so much better than the competition. It’s...

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