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Resources to systemize your business, empower your teams and improve operational efficiency

5 reasons process fails
This article is part of our Process 101 guide.Process within your organisation exists within three forms:There’s the way it should be doneThen the way people want to do itAnd ultimately, the way it actually gets doneSo why aren’t these three things the same? 1) People...

The Task Dashboard: Why it is Essential to Your Business Processes
Every business has a multitude of processes. From onboarding staff to writing blogs, dispatching wage slips and answering customer emails, there’s a host of tasks that all contribute to how effectively a company is run. In order to manage these processes effectively,...

A Quick Guide to Business Process Services
"Jack of all trades, master of none"It’s impossible for you to be an expert in every discipline related to your job. The same holds true for most businesses. There may be many areas where your business is high in competency, but, especially for smaller organizations,...

The 20 Best Management Books Every Leader Should Read (and the five I keep coming back to)
If being a successful manager was easy, everyone would be doing it. Let’s not kid ourselves – management is hard work, can be hugely stressful and takes great responsibility. However, these challenges are all too often misinterpreted. Management shouldn’t be about...

The Definitive Guide to Implementing Process Workflow in Your Business
No matter the size of the workforce you manage or the type of business you run, employees and managers alike have a tendency to grow accustomed to old processes. They might be rigid and outdated business processes that no longer suit your organization’s workflow, ones...

The Best Way to Prioritize Tasks, And How to Coach Your Team to do The Same
Do you ever feel like there aren't enough hours in the day?You’ve spent the day working with clients and putting out fires, but haven’t been able to cross anything off your list that you actually needed to accomplish. Due dates are quickly approaching - so what do you...

How to Make an Excel To Do List for Teams (free download)
Work can be complicated, especially if you’re managing a team. Not only do you need to keep track of your own work, but you need to know how current projects are progressing. Keeping yourself organized is the best way to counteract that chaos, but what’s the best way...

A Beginner’s Guide to Making a Process Library
Organization is key to any business; without it, you risk wasting time and resources on trying to access information that should be readily available. Lost paperwork, mixed up schedules, and unorganized files can have your team working inefficiently. But how far do...

How to Systemize your Business (without killing creativity)
What is business systemization?A common misconception about business systemizationis that it’s all about control.This isn’t the case at all; systematizing your business isn’t the same as restricting and monitoring the activities of each staff member to manage and...

What is ISO Certification and do I need it?
You may have heard about ISO standards or seen companies displaying their certification on documentation, products, or vehicles. But what is this family of standards? What do they mean? Are they required?
In this article we will give you an insight as to what they are all about, and give you the information you need to decide for yourself. From there, we’ll give you a brief insight into what the certification process involves.

The best Customer Onboarding Template for Success
While an existing and loyal customer base is an essential factor for the health of your business, attracting new customers is essential for growth and expansion. It’s not just a case of a customer deciding they like your brand and products, though. You also have to...

5 Process Improvement Strategies for Growth
54% of senior managers in SMEs are wasting a day every week just managing process, with a further 34% wasting two days each week.There are very few businesses that wouldn’t benefit from implementing process improvement strategies in the modern business world. But...

Crisis or opportunity? Making the most of a quiet period in your business
Every business goes through quiet periods from time to time. But knowing this is the case does not necessarily make these periods of low demand any less worrying when they affect your business. A sudden shortfall of new enquiries, leads or sales – the very things your...

List of free software for small businesses during the coronavirus outbreak
The coronavirus outbreak is affecting businesses the world over. To help during this time a number of technology companies are offering their tools for free or at discounted rates. Read below for a list of free software that's available for small businesses during the...

Three tips for successfully implementing process in your business
This article is part of our Process 101 guide. Your business is a success because of your hard work. You put in the long hours, made the right decisions and gave it your blood, sweat, and tears. But there comes a time when your company’s growth means that personally...

Process + people – a powerful proposition for any SME
beSlick is one of the UK’s leading process management tools, but you would be forgiven for thinking that we are all about the technology behind the process. It’s certainly very important, but it should never be prioritised above what really makes an organisation...