What are the responsibilities of managers in onboarding?

Alister Esam
Dec 2023

The manager’s role in onboarding is a cornerstone in shaping an employee’s first impressions and long-term engagement with the organization. This article delves into the critical question: What are the responsibilities of managers in onboarding during the initial stages of an employee’s journey? It highlights how managers not only facilitate administrative onboarding processes but also play a vital role in instilling company values and fostering a sense of belonging. Through this exploration, we aim to underscore the significant impact managers have on the employee onboarding experience, from orientation to full integration into the team.

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What are the responsibilities of managers in onboarding

Understanding what are the responsibilities of managers in onboarding during the initial stages of a new employee’s journey is essential for a successful integration process. Managers play a key role in setting up new hires for success. This begins with a comprehensive orientation that acquaints them with the company’s policies, goals, and culture. Beyond providing essential job-related information, managers are tasked with ensuring that new employees comprehend how their work contributes to the larger objectives of the organization. Regular check-ins, constructive feedback, and an open-door policy for queries are crucial in building a supportive environment. These efforts by managers are instrumental in helping new hires feel valued and prepared to thrive in their new roles.

What are the roles and responsibilities of onboarding

In the onboarding process, the roles and responsibilities are layered and distinct between managers and leaders. Managers are directly involved in day-to-day guidance, providing clear goals, and ensuring new hires have the resources to succeed. Their responsibilities are hands-on, focusing on the practical aspects of a new employee’s integration.


So, what is the role of leaders in the onboarding process? In contrast, the role of leaders in the onboarding process is more strategic. Leaders set the tone for the company culture and establish the overarching vision that new employees are expected to align with. They are responsible for communicating the company’s values and mission, creating an environment that supports growth and innovation. This strategic leadership is crucial in empowering managers to execute their onboarding responsibilities effectively, ensuring a cohesive and comprehensive integration experience for new hires.

What is the role of managers in the onboarding process

The manager role in onboarding is pivotal in ensuring a smooth transition for new hires into their professional roles and the company culture. Managers serve as the primary point of contact, offering guidance and clarity about job responsibilities and workplace dynamics. Their role encompasses providing comprehensive job descriptions, setting clear performance expectations, and fostering team integration. Furthermore, managers are essential in offering continuous support and constructive feedback, which is crucial for making new employees feel welcomed and valued. This proactive and supportive approach in the manager’s role in onboarding is key to creating a positive onboarding experience, laying the groundwork for sustained employee engagement and productivity.

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Who is Responsible for Onboarding

Addressing the query ‘only the hiring manager needs to be involved in onboarding, true or false?’ reveals a crucial insight into the onboarding process. This statement is, in fact, false. Onboarding is not a responsibility that falls solely on the hiring manager. Instead, it is a collaborative effort involving multiple stakeholders within the organization. While the hiring manager plays a key role in initiating the process, the collective involvement of HR professionals, team leaders, and peers is essential. Each group contributes uniquely to welcoming and integrating new hires, creating a comprehensive and enriching onboarding experience. This collaborative approach not only facilitates a smoother transition for new employees but also cultivates a supportive and inclusive workplace culture. 


In delving into what are the responsibilities of managers in onboarding during the initial stages of an employee’s journey, this article has underscored the vital role of managers in shaping a positive onboarding experience. Through setting clear expectations, offering guidance, and creating a nurturing environment, managers can significantly influence new hires’ integration and overall job satisfaction. This exploration also clarifies the misconception that onboarding is solely a hiring manager’s task, emphasizing a more collaborative approach. Implementing these insights can lead to more engaged and committed employees, fostering a stronger organizational culture.


Find out how beSlick can help with onboarding checklist for managers, using their free employee onboarding template.

, Author of The Dirty Word and CEO at beSlick

Alister Esam is a successful entrepreneur and investor, having bootstrapped his fintech software business eShare to international status operating in over 40 countries and servicing 20,000 board directors, before successfully exiting to a multibillion-dollar organisation in 2018. He now invests in a variety of startups and on a global mission to make work, work.