What is Business Workflow?

Laura Parker
Jun 2024

Understanding business workflow is essential for organizations aiming to improve efficiency and streamline operations. A business workflow is a sequence of tasks that processes data and achieves specific business goals. By defining the way work gets done within an organization, workflows outline the steps required to complete each task and how these tasks interconnect. This structured approach ensures that tasks are performed in a consistent, repeatable manner, reducing errors and increasing productivity.

In today’s competitive environment, leveraging workflow software is crucial for optimizing business operations. Workflow software automates and manages workflows, providing tools to monitor progress and identify bottlenecks. For those seeking to understand the workflow meaning in business, it is important to note that it encompasses not just the steps involved in a task but also the tools and strategies used to enhance efficiency and accountability. This article will delve into what business workflows are, how they differ from processes, and the stages to mastering workflow implementation.

What is Business Workflow?

What is business workflow

A business workflow is a sequence of tasks that processes data and achieves specific business goals. It defines the way work gets done within an organization, outlining the steps required to complete each task and how these tasks interconnect. What is workflow in this context? Essentially, it is the orchestration of individual steps that collectively accomplish a business objective.

Key characteristics of business workflows include:

  • Sequence of Tasks: Clearly defined steps that need to be completed in a specific order.
  • Interconnected Steps: Each task is connected, and the completion of one task triggers the next.
  • Goal-Oriented: Designed to achieve specific business objectives.
  • Efficiency: Streamlines processes to minimize errors and delays.

Examples of workflows:

  • Simple Workflow: Processing an invoice, which might include steps like receiving the invoice, verifying details, and issuing payment.
  • Complex Workflow: Managing a product development lifecycle, including research, design, testing, and launch.

Workflows are dynamic and can adapt to changes in business processes or external conditions. This flexibility is particularly important in today’s fast-paced business environment, where agility can provide a significant competitive advantage. Implementing effective workflows is crucial for improving operational efficiency and achieving consistent, high-quality outcomes.

What is the difference between workflows and processes

While workflows and processes are often used interchangeably, they have distinct meanings and roles within a business context. Workflows refer to the specific steps and actions taken to complete a task, whereas processes are the broader sequences of workflows that help achieve a business objective.

Key differences include:


  • Workflows focus on the detailed steps required to complete individual tasks.
  • Processes encompass a series of workflows aimed at achieving a larger business goal.

Detail Level:

  • Workflows are granular and task-specific.
  • Processes are higher-level and more strategic.

Business workflow examples illustrate these differences:

  • Workflow Example: Approving a purchase order, involving steps like receiving the order request, verifying budget availability, and getting managerial approval.
  • Process Example: Procurement process, which includes multiple workflows such as supplier selection, purchase order approval, and inventory management.

Understanding the distinction between workflows and processes is crucial for businesses to efficiently organize their operations. Workflows ensure that tasks are executed correctly and efficiently, while processes provide a structured approach to achieving broader business objectives. By mapping out both workflows and processes, businesses can identify areas for improvement and optimize their operations.

What are business process workflows

Business process workflows are systematic sequences of activities designed to accomplish specific business goals. These workflows leverage BPM workflow tools to optimize and automate processes, ensuring consistency and efficiency.

Key components of business process workflows include:

Examples of business process workflows:

  • Customer Onboarding: A sequence of tasks including account setup, document verification, and initial training.
  • Invoice Processing: Steps involving invoice receipt, validation, approval, and payment.

Benefits of using BPM workflow tools:

  • Efficiency: Automates routine tasks, reducing manual effort and errors.
  • Consistency: Ensures processes are followed uniformly across the organization.
  • Visibility: Provides real-time insights into workflow progress and bottlenecks.
  • Scalability: Makes it easier to scale operations as the business grows.

Implementing BPM workflow tools can significantly enhance an organization’s ability to manage and improve its business processes. By automating tasks and providing greater visibility into workflows, these tools help businesses achieve their goals more efficiently and effectively.

What is Business Workflow?

How do I create a workflow

Creating a workflow involves several critical steps to ensure it effectively meets business needs and enhances operational efficiency. 

Here’s a step-by-step guide to creating a workflow using the workflow software:

Identify Tasks:

  • List all tasks that need to be completed within the workflow.
  • Define the purpose and outcomes of each task.

Determine the Sequence:

  • Arrange tasks in the order they need to be executed.
  • Identify dependencies between tasks.

Assign Responsibilities:

Implement Tools:

Test and Monitor:

  • Run the workflow to identify any issues.
  • Continuously monitor the workflow to ensure it runs smoothly and meets business goals.

beSlick is regarded as one of the best workflow software tools available. IT directors are particularly fond of integrating beSlick with Zapier, as it significantly enhances automation capabilities. Zapier acts as a bridge between beSlick and other applications, enabling seamless data flow and task automation across different platforms. IT directors appreciate this combination for its straightforward implementation and powerful automation capabilities, while management values its ability to streamline processes and improve overall efficiency.

Using the best workflow software, such as beSlick, can significantly streamline the creation and management of workflows, enhancing productivity and ensuring tasks are completed efficiently and accurately.

What are the 5 stages of mastering workflow

Mastering workflow involves a systematic approach to ensure tasks are efficiently and effectively completed. Here are the five stages of mastering workflow, utilizing the best tools:


  • Define the goals and objectives of the workflow.
  • Identify the tasks and resources required.
  • Develop a clear plan to outline the steps and sequence of the workflow.


  • Map out the workflow using a workflow diagram or software.
  • Assign roles and responsibilities for each task.
  • Design the workflow to ensure it is logical and efficient.



  • Track the progress of the workflow in real-time.
  • Identify any bottlenecks or issues that arise during execution.
  • Utilize analytics provided by the workflow software to gain insights and make data-driven decisions.


  • Review the workflow’s performance and identify areas for improvement.
  • Make necessary adjustments to enhance efficiency and effectiveness.
  • Continuously refine the workflow to adapt to changing business needs.

By following these stages, businesses can master their workflows, ensuring tasks are completed with precision and efficiency. Tools like beSlick, especially its mobile-friendly features and seamless integration capabilities, make it one of the best workflow apps available. These tools provide the flexibility and power needed to manage workflows effectively, whether you are in the office or on the move.

Transform Your Business with Efficient Workflows

By understanding and implementing business workflows, organizations can achieve greater efficiency, reduce errors, and improve overall performance. The structured approach of workflows ensures that tasks are completed consistently and effectively, aligning with business goals.

To fully leverage the benefits of workflows, consider using beSlick, which is highly regarded as one of the best workflow software tools. Its integration with Zapier enhances automation capabilities, making it a powerful choice for IT directors and management alike.

Explore the best workflow solutions to streamline your business processes and achieve your goals. Visit our workflow software page to get started today and transform your business operations with ease.

Discover how beSlick can revolutionize your workflow management. Visit beSlick to find out more and start optimizing your workflows now.

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, Author of The Dirty Word and CEO at beSlick

Alister Esam is a successful entrepreneur and investor, having bootstrapped his fintech software business eShare to international status operating in over 40 countries and servicing 20,000 board directors, before successfully exiting to a multibillion-dollar organisation in 2018. He now invests in a variety of startups and on a global mission to make work, work.