Workflow Diagram

Laura Parker
Jun 2024

Workflow diagrams are essential tools for visualizing and improving business processes. They offer clarity, streamline tasks, and enhance communication within teams. A well-crafted workflow diagram provides a clear picture of how processes flow, identifying bottlenecks and opportunities for optimization. By mapping out each step, you can ensure that tasks are completed efficiently and accurately. These diagrams not only help in maintaining consistency but also play a crucial role in training new employees, reducing errors, and enhancing overall productivity.

In the digital age, where processes and workflows can become complex, having a visual representation simplifies understanding and execution. From small businesses to large enterprises, workflow software has become indispensable in managing and refining operations. Workflow software enhances the ability to create, manage, and optimize workflow diagrams seamlessly, ensuring that all team members are on the same page. This guide will walk you through various aspects of workflow diagrams, providing free examples and step-by-step instructions to create them using different tools. Whether you’re new to workflow diagrams or looking to refine your existing business processes, this comprehensive guide will help you leverage these powerful tools for your business.

Workflow Diagram

What is a workflow example

A workflow example demonstrates the sequence of steps or activities involved in a particular process. Workflow diagrams help in visualizing these steps, making it easier to identify inefficiencies and areas for improvement. For instance, in a customer service process, a workflow diagram might start with the customer inquiry, followed by ticket creation, assignment to a representative, resolution steps, and finally, closing the ticket.

Consider a workflow for an order fulfillment process:

  • Order Placement: Customer places an order through the website.
  • Order Processing: The order is reviewed and processed by the sales team.
  • Inventory Check: The system checks if the items are in stock.
  • Order Packaging: Available items are picked and packaged for delivery.
  • Shipping: The packaged order is shipped to the customer.
  • Delivery Confirmation: The customer receives the order and confirms delivery.
  • Post-Delivery Follow-Up: Customer service follows up for feedback.

This step-by-step visualization aids in ensuring that each task is completed efficiently and helps identify any potential delays or issues in the process.

Workflow diagrams free resources are available online, providing templates that can be customized for specific business needs. These free tools simplify the process of creating and modifying workflow diagrams, making them accessible to businesses of all sizes.

Workflow diagrams can be created for various processes across different industries. For example:

  • Healthcare: Patient admission process, including registration, consultation, treatment, and discharge.
  • Manufacturing: Product assembly process, including component sourcing, assembly, quality checks, and final packaging.
  • Education: Course registration process, including student enrollment, course selection, fee payment, and class scheduling.

By examining these examples, businesses can create their own workflow diagrams to streamline operations, improve productivity, and enhance overall efficiency.

How to create a workflow diagram

Creating a workflow diagram involves defining the process, identifying the steps, and using symbols to represent each step. Here’s a step-by-step guide on how to create a workflow diagram, with simple examples to illustrate the process.

Step 1: Define the Process

Start by clearly defining the process you want to diagram. Outline the scope, objectives, and the end goal of the process.

Example: Let’s create a workflow diagram for a new employee onboarding process.

Step 2: Identify the Steps

List all the steps involved in the process from start to finish. Be as detailed as possible to ensure no steps are missed.

Example Steps:

  • Job Offer Acceptance: Candidate accepts the job offer.
  • Document Submission: New hire submits required documents.
  • Account Setup: IT sets up email and software accounts.
  • Orientation Schedule: HR schedules orientation sessions.
  • Training: New hire undergoes training.
  • First Day: New hire starts work.

Step 3: Choose Workflow Diagram Symbols

Workflow diagrams use specific symbols to represent different types of actions or steps. Here are some common symbols:

  • Oval: Start and end points
  • Rectangle: Process steps or tasks
  • Diamond: Decision points
  • Arrow: Direction of flow

Step 4: Draw the Workflow Diagram

Use the identified steps and symbols to draw the workflow diagram. You can use free tools like workflow diagram free templates available online to simplify this process.

Example Diagram:

  • Start (Oval)
  • Job Offer Acceptance (Rectangle)
  • Document Submission (Rectangle)
  • Decision: Documents complete? (Diamond)
    • Yes: Proceed to account setup (Arrow)
    • No: Request missing documents (Arrow)
  • Account Setup (Rectangle)
  • Orientation Schedule (Rectangle)
  • Training (Rectangle)
  • First Day (Rectangle)
  • End (Oval)

Step 5: Review and Refine

Once your diagram is complete, review it to ensure accuracy and completeness. Share it with stakeholders for feedback and make necessary adjustments.

Step 6: Implement and Monitor

Implement the workflow in your business process and monitor its effectiveness. Use feedback to make continuous improvements.

By following these steps, you can create a comprehensive workflow diagram that enhances clarity and efficiency within your organization. Simple workflow diagram examples like the one provided can serve as a starting point for creating customized diagrams tailored to your specific needs.

Workflow Diagram

How to create a workflow diagram online

Creating workflow diagrams online offers flexibility, collaboration, and a variety of tools to simplify the process. Using beSlick, you can create effective workflow diagrams quickly and efficiently, transforming complex processes into manageable tasks. Here’s why beSlick is an excellent choice for creating workflow diagrams.

  • Ease of Use: beSlick’s intuitive interface makes it easy for users of all skill levels to create detailed workflow diagrams. The platform provides a variety of pre-made templates and standard symbols, such as ovals for start and end points, rectangles for tasks, diamonds for decisions, and arrows for flow direction, streamlining the creation process.
  • Task Execution: One of the standout features of beSlick is its ability to execute the workflow as tasks. Once your workflow diagram is complete, you can assign tasks to team members directly within the platform. Each task comes with clear instructions and deadlines, ensuring everyone knows their responsibilities and timelines.
  • Real-Time Collaboration: beSlick allows for seamless collaboration. You can share your workflow diagrams with team members and stakeholders, gather feedback, and make necessary adjustments in real-time. This feature enhances communication and ensures that everyone is aligned with the workflow process.
  • Accessibility: With beSlick, you can access your workflow diagrams from anywhere with an internet connection. This flexibility is crucial for remote teams and businesses that operate in multiple locations, ensuring that all team members can stay up-to-date with the latest processes.
  • Monitoring and Improvement: beSlick provides robust reporting features that help track the progress of tasks and the overall workflow. These insights enable you to identify bottlenecks, inefficiencies, and areas for improvement. By using data-driven decisions, you can continuously optimize your workflows for better performance.
  • Scalability: As your business grows, beSlick scales with you. The platform supports complex workflows and can handle an increasing number of tasks and team members, making it suitable for both small businesses and large enterprises.
  • Integration with Other Tools: beSlick integrates with various other tools and software, enhancing its functionality and ensuring that it fits seamlessly into your existing tech stack. This integration allows for a smoother workflow and reduces the need for manual data entry.
  • Security and Compliance: beSlick ensures that your data is secure and compliant with industry standards. This feature is particularly important for businesses in highly regulated industries, providing peace of mind that sensitive information is protected.

By utilizing beSlick for your workflow diagrams, you not only benefit from a streamlined creation process but also gain the ability to manage and optimize workflows effectively. This approach ensures that your business processes are well-documented, easily accessible, and adaptable to changes, ultimately enhancing productivity and efficiency.

How to create a workflow diagram in Word

Creating a workflow diagram in Microsoft Word is possible, but it comes with limitations, particularly in terms of task execution and tracking. While Word is a versatile tool for document creation, it lacks the advanced features found in dedicated workflow software like beSlick. However, for simple and static diagrams, Word can be a viable option. Here’s how you can create a basic workflow diagram in Word and understand its constraints.

Step-by-Step Guide to Creating a Workflow Diagram in Word

  • Open a New Document: Start by opening a new document in Microsoft Word.
  • Insert Shapes: Use the “Shapes” feature under the “Insert” tab to add the standard workflow symbols like ovals (start/end), rectangles (tasks), diamonds (decisions), and arrows (flow direction).
  • Arrange Shapes: Drag and drop the shapes to arrange them in the order of your workflow steps.
  • Add Text: Click on each shape to add text, describing the steps and decisions in your workflow.
  • Connect Shapes: Use arrows to connect the shapes, indicating the flow of the process.

Limitations of Using Word for Workflow Diagrams

While Word allows for the creation of basic workflow diagrams, it has significant limitations compared to specialized tools like beSlick:

  • Lack of Task Execution: In Word, you can only create static diagrams. There is no functionality to assign and track tasks, making it difficult to manage workflow execution and monitor progress.
  • No Real-Time Collaboration: Unlike online tools, Word does not support real-time collaboration. Any changes made to the document must be manually shared with team members, which can lead to version control issues and communication delays.
  • Limited Symbols and Templates: Word offers a limited range of shapes and no predefined templates for workflow diagrams. This can make the process more time-consuming and less visually appealing compared to dedicated workflow software.
  • No Integration: Word does not integrate with other tools for seamless workflow management. This lack of integration can result in inefficient data handling and increased manual work.
  • Lack of Monitoring and Reporting: Word does not provide monitoring or reporting features. Without these capabilities, it’s challenging to track the effectiveness of your workflows and make data-driven improvements.

Why Consider beSlick Instead

For businesses looking to create comprehensive and dynamic workflow diagrams, beSlick offers numerous advantages over Word:

  • Task Execution: Assign and track tasks directly within the workflow.
  • Real-Time Collaboration: Collaborate with team members in real-time to ensure everyone is on the same page.
  • Advanced Templates and Symbols: Utilize a wide range of templates and symbols to create detailed and visually appealing diagrams.
  • Integration with Other Tools: Seamlessly integrate with other software to streamline workflow management.
  • Monitoring and Reporting: Use built-in reporting features to track progress and optimize workflows continuously.

While Word can be a quick solution for simple diagrams, for robust workflow management and execution, tools like beSlick provide the comprehensive features needed to enhance productivity and efficiency in your organization.

How to create a workflow diagram in Excel

Creating a workflow diagram in Microsoft Excel is another option for those who need to visualize processes. Excel offers grid-based design capabilities and various shapes for creating diagrams. However, similar to Word, Excel has its limitations, particularly in terms of task execution and tracking. Here’s how you can create a basic workflow diagram in Excel and understand its unique constraints.

Step-by-Step Guide to Creating a Workflow Diagram in Excel

  • Open a New Worksheet: Start by opening a new worksheet in Microsoft Excel.
  • Insert Shapes: Use the “Shapes” feature under the “Insert” tab to add the standard workflow diagram symbols like ovals (start/end), rectangles (tasks), diamonds (decisions), and arrows (flow direction).
  • Arrange Shapes: Drag and drop the shapes into the cells to arrange them according to your workflow steps.
  • Add Text: Click on each shape to add text, describing the steps and decisions in your workflow.
  • Connect Shapes: Use arrows to connect the shapes, indicating the flow of the process.

Limitations of Using Excel for Workflow Diagrams

While Excel allows for the creation of basic workflow diagrams, it presents several challenges compared to specialized tools like beSlick:

  • Manual Layout Adjustments: Excel’s grid-based layout can make it cumbersome to adjust the positioning of shapes and arrows. Aligning elements precisely can be time-consuming and less intuitive compared to dedicated diagramming tools.
  • Limited Diagramming Features: Excel lacks advanced diagramming features such as auto-align and snap-to-grid functionalities, which are available in specialized workflow software. This can result in diagrams that are harder to read and less professional-looking.
  • No Advanced Visualization Options: Unlike tools designed specifically for workflow diagrams, Excel does not offer advanced visualization options like dynamic updating, layering, or interactive elements. This limits the complexity and functionality of the diagrams you can create.
  • Lack of Collaborative Features: Excel does not support real-time collaboration as effectively as online tools. While multiple users can work on a shared Excel file, it lacks the seamless integration and communication features needed for efficient collaboration.
  • No Automation: Excel does not provide automation features for workflows. There is no way to trigger actions based on changes in the workflow, which can be critical for managing complex processes.

Why Consider beSlick Instead

For businesses looking to create comprehensive and dynamic workflow diagrams, beSlick offers numerous advantages over Excel:

  • User-Friendly Interface: beSlick’s intuitive design makes it easy to create detailed and professional workflow diagrams without the hassle of manual layout adjustments.
  • Real-Time Collaboration: Collaborate with team members in real-time to ensure everyone is on the same page, with built-in communication tools.
  • Advanced Visualization: Utilize advanced visualization options to create interactive and dynamic diagrams that can adapt as your process changes.
  • Task Execution: Assign and track tasks directly within the workflow, ensuring clear responsibilities and timelines.
  • Automation: Use automation features to streamline processes and reduce manual intervention, increasing efficiency.

While Excel can be a quick solution for simple diagrams, for robust workflow management and execution, tools like beSlick provide the comprehensive features needed to enhance productivity and efficiency in your organization.

Workflow Diagram

What is the best tool for workflow diagram

Selecting the best tool for creating a workflow diagram depends on your specific needs and the complexity of your processes. While there are many options available, each with its strengths and weaknesses, specialized workflow software like beSlick often provides the most comprehensive features. Here’s a comparison of different tools and why beSlick stands out.

Key Considerations for Choosing a Workflow Diagram Tool

  • Ease of Use: The tool should be intuitive and easy to use, allowing users of all skill levels to create workflow diagrams without extensive training.
  • Workflow Diagram Symbols: Look for tools that offer a wide range of standard workflow diagram symbols, such as ovals for start/end points, rectangles for tasks, diamonds for decisions, and arrows for flow direction.
  • Task Execution and Tracking: The ability to execute workflows and track tasks is crucial for managing processes effectively. Tools that support task assignments and progress tracking can significantly enhance productivity.
  • Collaboration Features: Real-time collaboration capabilities enable team members to work together seamlessly, making it easier to share and refine workflow diagrams.
  • Integration: The tool should integrate well with other software and platforms your organization uses, ensuring a smooth workflow across different applications.
  • Visualization and Customization: Advanced visualization options and customization features help create professional and detailed diagrams that accurately represent your processes.
  • Scalability: Choose a tool that can scale with your business, handling increasing complexity and volume as your organization grows.

Comparison of Popular Tools

Microsoft Visio:

  • Strengths: Extensive library of shapes and templates, advanced diagramming capabilities.
  • Weaknesses: Steeper learning curve, expensive for small businesses, limited task execution features.

Lucidchart:

  • Strengths: User-friendly, good collaboration features, integrates with popular platforms.
  • Weaknesses: Limited offline capabilities, some advanced features require a premium subscription.

Draw.io:

  • Strengths: Free to use, integrates with Google Drive, simple interface.
  • Weaknesses: Limited advanced features, not ideal for complex workflows.

Why beSlick is the Best Choice

beSlick offers a comprehensive suite of features tailored to creating and managing workflow diagrams, making it the best choice for businesses looking to optimize their processes.

  • Ease of Use: beSlick’s intuitive interface allows users to quickly create and modify workflow diagrams, even without prior experience.
  • Comprehensive Symbol Library: Access a wide range of standard and custom workflow diagram symbols to accurately depict your processes.
  • Task Execution and Tracking: Assign tasks directly from the workflow diagram and track their progress in real-time, ensuring accountability and transparency.
  • Real-Time Collaboration: Collaborate with team members effortlessly, making real-time updates and sharing feedback instantly.
  • Integration: Seamlessly integrates with other tools and platforms, enhancing workflow efficiency and reducing manual data entry.
  • Advanced Visualization: Create dynamic, interactive diagrams that can be customized to fit your specific needs.
  • Scalability: As your business grows, beSlick scales with you, handling increased complexity and volume with ease.

By choosing beSlick, you ensure that your workflows are not only well-documented but also actionable and efficient. This approach enhances productivity, improves communication, and supports continuous process improvement.

What is the difference between a flowchart and a workflow diagram

Although often used interchangeably, flowcharts and workflow diagrams serve different purposes and are suited to different contexts. Understanding their differences helps in selecting the right tool for visualizing and optimizing your processes.

Definitions and Key Differences

Flowchart:  A graphical representation of a process or algorithm, typically using standardized symbols such as rectangles (process steps), diamonds (decisions), and arrows (flow direction). Flowcharts are primarily used for documenting simple processes and workflows, solving problems, and designing algorithms.

Workflow Diagram:  A visual representation of a business process. It includes a sequence of tasks, actions, or steps needed to complete a process, along with the interactions between different components involved. Workflow diagrams often use similar symbols to flowcharts but focus more on operational processes within a business context.

Purpose and Use Cases

Flowcharts:

  • Use in Education: Flowcharts are commonly used in educational settings to teach algorithmic thinking and problem-solving.
  • Problem Solving: They help in visualizing complex problems and designing solutions in a step-by-step manner.
  • Documentation: Flowcharts are useful for documenting simple workflows, especially those involving clear, linear sequences of steps.

Workflow Diagrams:

  • Business Processes: Workflow diagrams are widely used in business environments to map out and improve processes such as employee onboarding, order fulfillment, and customer service.
  • Task Management: These diagrams are instrumental in assigning and tracking tasks, identifying bottlenecks, and optimizing workflows.
  • Operational Efficiency: Workflow diagrams provide a detailed view of the interactions between different departments, systems, and processes, making them essential for operational improvements.

Symbols and Notation

Workflow Diagram Symbols:

  • Ovals: Represent start and end points.
  • Rectangles: Denote tasks or process steps.
  • Diamonds: Indicate decision points.
  • Arrows: Show the flow of the process.
  • Parallel Bars: Represent parallel processing steps or synchronization points.

Flowchart Symbols:

  • Process Symbols: Similar to workflow diagrams but often more generalized.
  • Input/Output Symbols: Indicate data entry or output steps.
  • Preparation Symbols: Show steps where preparation or initialization occurs.
  • Storage Symbols: Indicate data storage points.

Choosing the Right Tool

When deciding between a flowchart and a workflow diagram, consider the following:

  • Complexity: For simple, linear processes or algorithms, flowcharts are usually sufficient. For more complex, interactive business processes, workflow diagrams are preferable.
  • Purpose: Use flowcharts for problem-solving and algorithm design, while workflow diagrams are better for mapping and improving business operations.
  • Functionality: Workflow diagrams offer more advanced features for task execution, tracking, and collaboration, making them suitable for dynamic and ongoing business processes.

beSlick provides robust capabilities for creating detailed workflow diagrams, allowing for task execution, real-time collaboration, and continuous process improvement. This makes it an ideal choice for businesses looking to enhance their operational efficiency and productivity.

What is the difference between a flowchart and a process flow

Understanding the difference between a flowchart and a process flow is crucial for effectively mapping out business processes. Although these terms are often used interchangeably, they have distinct meanings and applications in workflow management.

Definitions and Key Differences

Flowchart: A flowchart is a visual representation of the sequence of steps in a process or system, typically using standardized symbols like rectangles (process steps), diamonds (decisions), and arrows (flow direction). Flowcharts are used to document, analyze, and manage simple workflows and processes.

Process Flow: A process flow, also known as a process flow diagram, is a broader concept that encompasses the entire sequence of activities and tasks within a business process. It details how a process moves from start to finish, including the interactions between different steps, the people involved, and the systems used. Process flows are more comprehensive and are often used to improve and optimize complex business processes.

Workflow vs Procedure

When discussing workflow vs procedure, it’s important to understand that while workflows and procedures are closely related, they serve different purposes. A workflow is the automated sequence of tasks, whereas a procedure is a detailed description of how to perform each task within the workflow.

Purpose and Use Cases

Flowcharts:

  • Use in Software Development: Flowcharts are commonly used to design algorithms and troubleshoot software processes.
  • Simple Process Documentation: Ideal for documenting straightforward, linear processes where each step follows logically from the previous one.
  • Training and Education: Useful for teaching new employees or students the basic steps of a process or how an algorithm works.

Process Flows:

  • Business Process Management: Used to map out detailed business processes, identifying inefficiencies and areas for improvement.
  • Operational Analysis: Helps in understanding the flow of tasks and activities in complex systems, such as supply chain management or customer service operations.
  • Workflow Optimization: Enables businesses to streamline operations by visualizing the entire process and pinpointing bottlenecks or redundant steps.

Symbols and Notation

Flowchart Symbols:

  • Rectangles: Represent individual tasks or steps in a process.
  • Diamonds: Indicate decision points that can alter the flow based on specific conditions.
  • Ovals: Denote the start and end points of the process.
  • Arrows: Show the direction of flow between steps.

Process Flow Symbols:

  • Activities: Detailed steps or tasks within the process, often represented as rectangles or rounded rectangles.
  • Decisions: Points where different paths can be taken, usually depicted as diamonds.
  • Events: Trigger points that initiate or end a process, often shown as circles or ovals.
  • Gateways: Indicate complex decision points that can split the flow into multiple paths.

Choosing the Right Tool

When deciding between a flowchart and a process flow, consider the following:

  • Scope: Use flowcharts for simple, linear processes or when documenting basic workflows. Process flows are better suited for complex, multi-step processes that involve various stakeholders and systems.
  • Detail: Flowcharts are typically less detailed and more focused on the sequence of steps. Process flows provide a comprehensive view of the entire process, including all interactions and dependencies.
  • Functionality: Process flows often integrate with workflow management tools, allowing for real-time tracking, task assignments, and process optimization. Flowcharts are more static and usually do not support such advanced functionalities.

beSlick excels in creating detailed process flows, offering features like task execution, real-time collaboration, and process optimization. This makes it an ideal choice for businesses aiming to improve their operational efficiency and streamline complex processes.

Workflow Diagram

Streamline Your Business with Effective Workflow Diagrams

In summary, workflow diagrams are invaluable tools for visualizing and improving business processes. Whether you’re using simple flowcharts for basic processes or detailed process flows for complex operations, the right approach can significantly enhance efficiency, reduce errors, and improve overall productivity. While tools like Microsoft Word and Excel offer basic diagramming capabilities, they fall short in task execution and tracking.

beSlick stands out as the superior choice for creating comprehensive workflow diagrams. With its user-friendly interface, extensive symbol library, real-time collaboration features, and powerful task execution capabilities, beSlick helps businesses manage and optimize their processes effectively. The ability to create detailed, interactive diagrams that integrate seamlessly with other tools ensures that your workflows are not only well-documented but also actionable and efficient.

Transform Your Workflow Today with beSlick!

Ready to streamline your processes and enhance productivity? Start creating dynamic and efficient workflow diagrams with beSlick. Experience the benefits of real-time collaboration, task execution, and continuous improvement. Try beSlick for and transform how your team works!

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, Author of The Dirty Word and CEO at beSlick

Alister Esam is a successful entrepreneur and investor, having bootstrapped his fintech software business eShare to international status operating in over 40 countries and servicing 20,000 board directors, before successfully exiting to a multibillion-dollar organisation in 2018. He now invests in a variety of startups and on a global mission to make work, work.