Providing vendor updates and price reviews

PropertybeSlick

A step-by-step guide for estate agents to provide vendor updates and price reviews.

1Send a ‘Week 1’ update to the vendor

Importance: Essential

Include:

-summary of all live marketing activity
-current interest
-viewings booked so far

2Schedule an automatic weekly update email

Importance: Essential

Include:

-viewing feedback summary
-website & portal activity
-any offers received

3Schedule a fortnightly telephone update

Importance: Essential

Provide a summary of:

-interest in the property over the past fortnight
-current views on price/saleability

4Schedule a price review meeting for Week 8

Importance: Optional

4.1Summarise feedback received re: price

Importance: Optional

4.2Research any recent comparables

Importance: Optional

4.3Prepare any recommendations to revise price or marketing strategy

Importance: Optional

4.4Arrange a time to visit the vendor to talk through recommendations

Importance: Optional

4.5Send an update to the vendor a week after any agreed price change

Importance: Optional

Include a summary of the initial response to the change in price.

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