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Resources to systemize your business, empower your teams and improve operational efficiency

What is customer onboarding? And why is it essential to a great customer experience?
Add image below What is customer onboarding? And why is it essential to a great customer experience? This article is part of our Process 101 guide.The customer onboarding process describes how someone moves from the start of their journey to become a...

2 key components of business process management
You may think business process management is complex, requiring you to perform a number of in-depth activities. But in reality, it comes down to two things: management and continuous improvement.

How did process lead Ferrari to lose in Monza?
Everything was in Ferrari’s favour in Monza. And yet against all odds, Mercedes took the victory on the podium. Why? What if Ferrari had learned from its past mistakes? Could Raikkonen have ended his 100 race drought to finally take the top spot on the podium?

Task management software vs. BPM software
Process erosion and complex decision-making can stunt your growth. But it doesn’t have to be this way. Follow these 3 simple steps to streamline your business…

Overcoming the challenges of managing your sales lead process
Lead generation and building pipeline is a challenge for most growing organisations. Whether it’s finding new prospects, challenges converting leads, or growing opportunities, there are numerous obstacles in the sales lead process that need to be overcome.

How to create business process in 8 easy steps
Thinking about business process isn’t a priority when you’re busy getting your new idea or service off of the ground! However, as your business grows, this way of working simply isn’t scalable, which is why you need to follow these 8 simple steps.

How to turn marketing processes to your advantage
The shift away from channel-specific marketing to omnichannel efforts to engage with customers is putting marketeers under more pressure. beSlick helps you manage all your marketing processes in one place to improve visibility and accountability for your activities, and aid communication.

Are your processes effective for operational risk management?
Operational risk management is essential to securing the future of your organisation and should be treated with the care and attention it deserves. See how beSlick can ensure your processes are ready for the job.

Why you need to drive continuous improvement in your business
Imagine if continuous improvement was at the heart of your organisation. Where would you be today? Process is the DNA of any organisation, so focus your efforts here to have a huge impact on your world.