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We recently wrote about the use of process in marketing, and mentioned that a common perception of marketing is that it is fun, creative and essentially like an episode of Mad Men.  Although such perceptions can be reductive, they are often interesting. What do you...

Building a brand can be an expensive business. Even if you are talking about just your visual brand – logo, website, identity materials – this can be costly. A freelancer would offer entry level pricing, but using a bigger design agency would almost certainly run into...

According to UK Government data, 620,285 companies were incorporated in the 12 months to March 2018; in total the register contained over four million companies. If you’re toying with the idea of setting up your own company, you’re going to be full of mixed emotions;...

This article is part of our Process 101 guide. Seems like a simple question, right? And yet debating terminology is a recurring issue in our strategy meetings. We can easily decide on the functionality to create within our platform, but deciding whether it's policy,...

Selling your business can be a major decision. When you have spent years or even decades building up your initial idea to a business of substance, value and further potential, it can be a real wrench when you finally decide to sell up. So when you have made that...

This article is part of our Process 101 guide. Fellow entrepreneurs, whether or not you think in terms of process, we all have them in our businesses. Good processes provide a way to communicate and apply consistent standards and practices within the business. It’s a...

You may think business process management is complex, requiring you to perform a number of in-depth activities. But in reality, it comes down to two things: management and continuous improvement.

Everything was in Ferrari’s favour in Monza. And yet against all odds, Mercedes took the victory on the podium. Why? What if Ferrari had learned from its past mistakes? Could Raikkonen have ended his 100 race drought to finally take the top spot on the podium?

Lead generation and building pipeline is a challenge for most growing organisations. Whether it’s finding new prospects, challenges converting leads, or growing opportunities, there are numerous obstacles in the sales lead process that need to be overcome.

Thinking about business process isn’t a priority when you’re busy getting your new idea or service off of the ground! However, as your business grows, this way of working simply isn’t scalable, which is why you need to follow these 8 simple steps.